Mission & Quality Policy

Our mission is to provide excellent customer focused logistics services by driving quality throughout our organisation; to maintain and improve our position as a market leader in logistics management.

Strategy

To focus on the development of our business and to deliver sustainable growth and profitability. We continuously strive to improve our performance, never becoming complacent with what we have achieved.

Quality objectives & principles

1. Customer Focus - To create a competitive advantage for our customers by listening to their needs and working with them to achieve inspired added value logistics solutions. To measure our performance to ensure we meet, and wherever possible, exceed our customers’ expectations.
2. Leadership -  The management of Aljabr-Talke recognises the need for continuous improvement, by providing clear direction and support to ensure customers needs and expectations are satisfied and, wherever possible, exceeded
3. People - To invest in developing our people, to encourage and empower everyone to achieve their full potential.
4. Communication - To encourage everyone through our open door policy and people surveys to play a pro-active role in the future development of our business. To keep all our staff fully appraised on our business plans, successes and ambitions.
5. Process - Periodically we benchmark our activities as part of our aim to achieve continuous improvement.
6. Resources - Our team will be supported, by innovative and proven physical resources, to positively contribute to the effectiveness of our performance.
7. Suppliers - To work with our suppliers in a true spirit of partnership to enable them to meet the same demanding standards we set upon ourselves and to provide benefits to all parties.
8. Society - To be recognised and to continue to develop our role as a responsible corporate company through our approach to the environment and our involvement with discussion group initiatives.
9. Results - To achieve sustained growth and profitability for the benefit of all stakeholders in our business.